Lost-property software · est. 2026

Lost property, found.
Before the next shift.

One calm inbox for every report - email, WhatsApp, Instagram, web. A console built for the floor, priced for a single venue.

Case · #A14B
Sat 02:14
Black AirPods Pro
Reported by Sarah K. · table 14
statusmatched
confidence94%
bin4-B
- reunited -
Found
Reclaim · No. 0001
One inbox Email WhatsApp InstagramWeb formEvery channel
+42%
average recovery rate, first 30 days
< 5 min
from sign-up to first reunited item
$19
to run a single venue, per month
The method

Three steps.
No spreadsheet.

  1. 01

    Capture

    Customers report on a branded portal, by email, WhatsApp or Instagram. Every channel lands in one calm queue.

  2. 02

    Match

    Reports cross-reference against found items with confidence and human-readable reasons. Operators decide in seconds.

  3. 03

    Reunite

    Confirm a match, send the customer a tracking link, keep the audit trail. Close the loop before the next shift.

How we compare

Built for the floor. Priced for the venue.

What competitors call enterprise, we ship to a single nightclub on a Tuesday. Honest table, no asterisks.

Capability
Reclaim
Generic CRM
Spreadsheet
Legacy LF tool
  • Unified inbox (Email + WhatsApp + IG + web)
    partial
  • AI matching with vision + auto-trigger
    partial
  • QR sticker tracking for found items
  • Customer self-serve tracking portal
    partial
    partial
  • Carrier rate-shopping + paid returns
    partial
  • Multi-location routing + analytics
  • Insurance / chain-of-custody claim pack
    partial
  • App Check + audit log on every action
    partial
    partial
  • Priced for a single venue ($19/mo)

Comparison reflects publicly documented features as of 2026. We'll update as the market moves.

What's inside

Everything an airport bought.
For the price of a venue.

Email · WhatsApp · Instagram DM

Every channel, one queue.

Connect Gmail, Outlook, WhatsApp Business and Instagram DMs. Every customer report lands in one calm inbox, deduplicated and ranked.

  • Two-way replies
  • Auto-thread by case
  • Translate inbound messages
reclaim.lt/inbox
Inbox · 5
  • Sarah K.2m
    Hi! left my AirPods at table 14 last night
  • @mikejogger12m
    Anyone find a black hoodie in studio 2?
  • lou@mail.com1h
    Yellow umbrella - row F screen 4
  • Davide3h
    Thanks! picking up tomorrow at 6
  • guest #441yest
    Phone charger - room 312
WhatsApp · Sarah K.
Hi! left my AirPods at table 14 last night
Found them. Pickup or shipping?
Case #A14B linked94% match
Unified inbox
Email + WhatsApp + IG + web
AI auto-match
Vision-aware, fires on every new case
QR sticker tracking
Print, stick, customer scans = found
Carrier returns
Shippo + UPS + DHL · paid at checkout
Customer portal
Photo upload, accept / decline matches
Multi-location
Route by venue, scoped analytics
Insurance claim pack
Printable chain-of-custody PDF
Embed widget + API
1 line of HTML, full REST access
We close the lost-property inbox at end of shift now. It used to be a Sunday job - for two people.
An early operatorMulti-site venue · pilot customer
Pricing

Sized for one venue.
Stretches to a chain.

Every plan ships the full toolkit. The only thing that changes is scale: venues, operators and inbound channels.

single venue
Small
$19/ mo

Perfect for one club, gym, cinema or indie hotel.

  • 1 venue · 3 operators
  • 300 items / month
  • 2 inbound channels
  • Every feature in the product
most popular
Medium
$79/ mo

Multi-site chains, hotels and transit operators.

  • Up to 5 venues · 15 operators
  • 2,500 items / month
  • Unlimited inbound channels
  • Multi-venue routing & analytics
stadium · airport
Enterprise
Custom

Unlimited everything, SSO, automation, dedicated success.

  • Unlimited venues, operators, items
  • SAML SSO + automation rules
  • High-volume inbox
  • Dedicated success manager
14-day free trial of Medium Business on every signup. No card required.See the full pricing page

Running before
the next shift.

Free to try. No card required. Cancel anytime, keep every record.